v3.2 — multi-location and deposits now in beta

The clinical OS for independent practice.

Replace the front desk phone with a self-service booking flow that patients actually finish. Cut the no-show tax with a reminder cadence that runs itself. Built for practices of 1 to 50 providers, deployed in an afternoon.

HIPAA-readySOC 2 Type II14-day trial · no card
09:00
Sarah Mitchell
Skin allergy — first visit
Confirmed15 min
10:30
Thomas Webb
Follow-up — 3rd visit
Pending30 min
14:00
Linda Kim
Chronic — monthly check
Returning20 min
15:30
Marcus Adler
New consult — referral
Confirmed45 min
In production atWestbrook DermatologyBayview PediatricsNorthgate Dental GroupHarborline PhysioCedar & Co. Endocrinology
// Platform

A small kit of well-shaped primitives.

Most practice software ships a hundred features that do nothing well. Bookwell ships six that do the operational job — and gets out of the way.

Calendar primitives
Resource-aware scheduling with rooms, equipment, and provider availability. Conflict detection runs server-side, not in your head.
Patient ledger
A clean record per patient: visits, notes, attachments, intake forms. Audit trail on every edit. Export to your EMR via a real API.
Reminder pipeline
T−72h email, T−24h SMS, T−2h SMS — the cadence is the product. Customise per service type or leave it on the proven defaults.
Two-way messaging
Patients reply to reminders in plain SMS. Threads land in a unified inbox. No portal logins, no app downloads.
Operational reporting
Utilization, no-show rate, revenue per slot, return cohort. CSV and Looker integrations for the spreadsheet-native.
Deposits & payouts
Refundable deposits at booking, charged via Stripe. Settled to your bank in 2 business days. Refunds in two clicks.
// Workflow

Four steps. One afternoon.

Most practices are taking bookings within 90 minutes of signing up. There is no implementation team, no quarterly rollout — just a working system at the end of the day.

01

Connect your calendar

OAuth to Google or Microsoft. Bookwell mirrors your availability in both directions, so a slot blocked here is blocked there. No double-booking, ever.

02

Publish a booking page

A single URL — yours.cliniq.app or your own domain. Patients pick a service, see real availability, and finish in under 90 seconds on mobile.

03

Reminders run themselves

The default cadence is calibrated against 1.4M appointments. You can override it. Most practices never do.

04

Review what happened

A weekly digest in your inbox: bookings, reschedules, no-shows, revenue. Five-minute read. The numbers that move the needle, nothing else.

// Field reports

Practices that cut the phone cord.

Quotes from clinics running Bookwell for at least six months. Every metric below comes from their own dashboards.

We replaced two part-time receptionists with Bookwell and a part-time biller. The economics speak for themselves — but honestly, the patients prefer it.

PA
Dr. Priya Anand
Internal medicine · Boston

No-show rate went from 16% to 6% in the first month. That is not marketing copy. That is what the dashboard says.

MC
Dr. Marcus Chen
Dermatology · Seattle

I evaluated four platforms. Bookwell was the only one whose API was documented well enough to integrate with our EMR without paying a consultant.

AK
Anna Kovač
Practice manager · Westbrook Group
// Pricing

Priced like infrastructure, not enterprise.

No per-booking fees, no implementation charges, no quote-on-request. The number you see is the number you pay.

Solo
$0forever

For new practices and locum providers. No card, no time limit.

  • Up to 50 bookings / month
  • 1 provider
  • Email reminders
  • Standard booking page
  • Community support
Start free
Group
$149per location / month

Multi-location groups, complex resource scheduling, EMR integrations.

  • Everything in Practice
  • Multi-location dashboard
  • Resource & equipment scheduling
  • Looker / BI export
  • API access + webhooks
  • SAML SSO
  • Dedicated success manager
Talk to sales
// FAQ

Common questions, direct answers.

If something is missing, our team responds in under four business hours during US/EU work weeks.

How long does setup actually take?

For a single-provider clinic: 30–90 minutes. Connect your calendar, define your services, publish the booking page. The longer setups (group practices, multi-location) typically finish inside a single afternoon.

Is Bookwell HIPAA-compliant? What about non-US regulations?

We sign BAAs by default on Practice and Group plans. We are SOC 2 Type II certified, run encrypted at rest and in transit, and comply with PIPEDA (Canada), the UK DPA, and the EU GDPR. Data residency available in US, EU, and UK regions on Group.

Does it integrate with my EMR?

Direct integrations with Athenahealth, DrChrono, Practice Fusion, and Jane. For everything else, the public REST API and webhooks cover the common write paths. We also export FHIR R4 bundles on request.

What happens to my data if I cancel?

You can export the entire patient ledger and appointment history as CSV or FHIR at any time, including after cancellation. We retain a 30-day grace window in case you change your mind, then irrevocably delete.

Do you charge per booking?

No. Flat per-provider or per-location pricing, billed monthly. Stripe takes its standard processing fee on deposits — that is the only variable cost.

Can I keep my existing phone number?

Yes. Bookwell can issue a new SMS-enabled number, or port-in your existing one (US, CA, UK, AU). Outbound voice calls remain on whatever system you use today.

Ship a working booking flow this afternoon.

14 days of full access. No credit card. Cancel with one click. If Bookwell does not pay for itself in the first month, the trial extends until it does.

Start free trialRead the docs